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Privacy Policy

Lulu C Ltd is committed protecting your privacy. The purpose of this statement is to explain how we process customer information and the procedures that we have in place to safeguard your privacy.

When you register on the LuluC website we need to know your name, address and email address.  The collection of this information takes place in a secure environment where your details cannot be accessed by anyone except for the Customer Care team at LuluC Ltd. In order to process an order we also need your credit card number and expiry date plus any security details that the credit card processor may require.  The collection of this information also takes place in a secure environment where your details cannot be accessed by anyone except for the payment processing company.   We use WorldPay and NatWest Bank to process payments, both of which are well known, highly respected, secure payment companies.

We collect this information to allow us to process your registration, process the orders placed and contact you with information regarding your order.  The relevant information is then used by us to liaise with you on any matters relating to your order, account and provision of the service in general.

If you decide to receive newsletters and further information then we may also provide you with information about special features on our website and other products that maybe of interest to you.

Cookies

A cookie consists of information sent by a web server to a web browser, and stored by the browser. The information is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser. 

We, along with most other major websites, may use both “session” cookies and “persistent” cookies on the website. We will use the session cookies to keep track of you whilst you navigate the website. We will use the persistent cookies to enable our website to recognise you when you visit. 

Session cookies will be deleted from your computer when you close your browser. Persistent cookies will remain stored on your computer until deleted, or until they reach a specified expiry date.

Our payment services provider World Pay may also send you cookies.

Most browsers allow you to refuse to accept cookies. (For example, in Internet Explorer you can refuse all cookies by clicking “Tools”, “Internet Options”, “Privacy”, and selecting “Block all cookies” using the sliding selector.) This will, however, have a negative impact upon the usability of many websites, including this one.

Data Protection.

LuluC Ltd is registered for Data Protection and your data is safeguarded in accordance with the Data Protection Act.

Notification of Changes.

We may revise and update this Policy from time to time.  If we make any changes we will post the updates here.  As we may make changes at any time without notifying you, we suggest that your periodically consult this Privacy Policy.  Please note that our rights to use your Personal Information will be based on the Privacy Policy in effect at the time the information is used.

If you have any comments or questions regarding our Privacy Policy and practices, please email us at customercare@luluc.co.uk

Accessing your information.

If you wish to access your information please visit “my account” page or email us at customercare@luluc.co.uk.

Your Consent

By visiting the website owned by LuluC Ltd, you are accepting and consenting to the practices described in this Privacy Policy and the Terms and Conditions.

How to contact us:

LuluC Ltd
The Old Barrel Store
Draymans Lane
Marlow
Buckinghamshire
SL7 2FF

Telephone: +44 (0)7786 960682

Email Usage

If you have made a purchase from our site, we may inform you about new ranges, news and special offers via email.  We will not pass on your email address to third parties.

Our Details

LuluC Ltd is registered in England and Wales under registration number 8505817

Our Registered Address is

The Studio 
2 Lynwood Close 
Woking 
Surrey 
GU21 5TJ 

You can contact us by email at customercare@luluc.co.uk

Copyright 

All designs, images, photography and material are protected by copyright, trade mark.  Therefore you may not reproduce, modify or create derivatives of designs.  NO permission is given  by us in respect of the use of brand names, photography, product and collection names for copyrights and any such use may constitute an infringements of the owners rights.  All products depicted here are protected by design rights owned by LuluC Ltd.


Lulu C ©